BSC v\u00e0 KPI gi\u00fap \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed7i b\u1ed9 ph\u1eadn, c\u00e1 nh\u00e2n ch\u00ednh x\u00e1c h\u01a1n, nh\u01b0ng \u0111\u1ed3ng th\u1eddi c\u0169ng \u0111\u1ee5ng ch\u1ea1m v\u00e0o nhi\u1ec1u v\u1ea5n \u0111\u1ec1 \u201cnh\u1ea1y c\u1ea3m\u201d trong vi\u1ec7c \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean. Hi\u1ec3u \u0111\u01b0\u1ee3c t\u00e2m l\u00fd c\u1ee7a nh\u00e2n vi\u00ean s\u1ebd gi\u00fap d\u1ef1 \u00e1n th\u00e0nh c\u00f4ng h\u01a1n. Bsc2Kpi ph\u1ecfng v\u1ea5n m\u1ed9t nh\u00e2n vi\u00ean th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n.<\/p>\n
KeeView<\/strong>: Xin ch\u00e0o anh, anh c\u00f3 th\u1ec3 m\u00f4 t\u1ea3 s\u01a1 b\u1ed9 c\u00f4ng ty tri\u1ec3n khai BSC nh\u01b0 th\u1ebf n\u00e0o v\u00e0 \u00fd ki\u1ebfn c\u1ee7a anh khi th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n.<\/p>\n Nh\u00e2n vi\u00ean<\/strong>: Ch\u00fang t\u00f4i \u0111\u01b0\u1ee3c c\u00f4ng ty \u0111\u00e0o t\u1ea1o c\u00e1ch th\u1ee9c x\u00e2y d\u1ef1ng BSC v\u00e0 KPI, \u0111\u1ec3 t\u1eeb \u0111\u00f3 x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng BSC v\u00e0 KPI cho ph\u00f2ng ban c\u1ee7a m\u00ecnh. \u0110\u00e2y l\u00e0 nhi\u1ec7m v\u1ee5 m\u00e0 s\u1ebfp \u0111\u00e3 ch\u1ec9 \u0111\u1ea1o th\u00ec ph\u1ea3i l\u00e0m th\u00f4i, ch\u1ee9 qu\u1ea3 th\u1ef1c t\u00f4i c\u0169ng kh\u00f4ng th\u00edch ch\u01b0\u01a1ng tr\u00ecnh n\u00e0y. N\u1ebfu m\u1ecdi th\u1ee9 trong tr\u1ea1ng th\u00e1i \u201cm\u1edd m\u1edd\u201d, nh\u00e2n vi\u00ean d\u1ec5 th\u1edf h\u01a1n.<\/p>\n KeeView<\/strong>: Anh c\u00f3 th\u1ec3 n\u00f3i r\u00f5 h\u01a1n v\u00ec sao nh\u00e2n vi\u00ean kh\u00f4ng th\u00edch tri\u1ec3n khai d\u1ef1 \u00e1n BSC.<\/p>\n Nh\u00e2n vi\u00ean<\/strong>: C\u00f4ng vi\u1ec7c c\u1ee7a t\u00f4i b\u00e2y gi\u1edd nhi\u1ec1u h\u01a1n, ph\u1ea3i t\u1eadp trung ho\u00e0n th\u00e0nh c\u00e1c ch\u1ec9 ti\u00eau \u0111\u00e3 x\u00e2y d\u1ef1ng, ph\u1ea3i ph\u00e2n t\u00edch v\u00e0 gi\u1ea3i tr\u00ecnh c\u00e1c ch\u1ec9 s\u1ed1 kh\u00f4ng \u0111\u1ea1t,\u2026 C\u00f4ng vi\u1ec7c chuy\u00ean m\u00f4n v\u1eabn kh\u00f4ng \u0111\u1ed5i, \u0111\u00e2u c\u00f3 ai l\u00e0m h\u1ed9 t\u00f4i \u0111\u00e2u. D\u1ef1 \u00e1n n\u00e0y t\u1ed1t cho qu\u1ea3n l\u00fd ch\u1ee9 nh\u00e2n vi\u00ean nh\u01b0 t\u00f4i th\u00ec kh\u00f4ng c\u1ea7n.<\/p>\n KeeView<\/strong>: Ngo\u00e0i ra anh th\u1ea5y c\u00f2n b\u1ecb \u1ea3nh h\u01b0\u1edfng g\u00ec n\u1eefa kh\u00f4ng.<\/p>\n Nh\u00e2n vi\u00ean<\/strong>: C\u00f3 ch\u1ee9. Tr\u01b0\u1edbc kia t\u00f4i v\u00e0 b\u1ed9 ph\u1eadn ch\u1ec9 c\u1ea7n ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ed9 ph\u1eadn m\u00ecnh, b\u00e2y gi\u1edd l\u1ea1i b\u1ecb \u0111\u00e1nh gi\u00e1 theo hi\u1ec7u qu\u1ea3 c\u1ee7a c\u1ea3 c\u00e1c b\u1ed9 ph\u1eadn ph\u00f2ng ban kh\u00e1c. T\u00f4i v\u00e0 b\u1ed9 ph\u1eadn l\u00e0m t\u1ed1t ch\u01b0a \u0111\u1ee7, m\u00e0 c\u1ea3 c\u00f4ng ty ph\u1ea3i l\u00e0m t\u1ed1t th\u00ec b\u1ed9 ph\u1eadn c\u1ee7a t\u00f4i m\u1edbi \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 t\u1ed1t.<\/p>\n KeeView<\/strong>: Anh n\u00f3i r\u00f5 h\u01a1n \u0111\u01b0\u1ee3c kh\u00f4ng<\/p>\n Nh\u00e2n vi\u00ean<\/strong>: T\u00f4i thu\u1ed9c b\u1ed9 ph\u1eadn s\u1ea3n xu\u1ea5t, tr\u01b0\u1edbc kia t\u00f4i ch\u1ec9 c\u1ea7n s\u1ea3n xu\u1ea5t \u0111\u1ee7 s\u1ea3n l\u01b0\u1ee3ng theo y\u00eau c\u1ea7u. \u0110\u1ebfn cu\u1ed1i th\u00e1ng t\u00f4i nh\u1eadn l\u01b0\u01a1ng theo s\u1ea3n l\u01b0\u1ee3ng. Vi\u1ec7c c\u00f3 b\u00e1n \u0111\u01b0\u1ee3c h\u00e0ng hay kh\u00f4ng l\u00e0 ph\u00f2ng kinh doanh ch\u1ecbu tr\u00e1ch nhi\u1ec7m, n\u1ebfu h\u1ecd kh\u00f4ng b\u00e1n \u0111\u01b0\u1ee3c h\u00e0ng, th\u00ec thu nh\u1eadp c\u1ee7a ch\u00fang t\u00f4i c\u0169ng kh\u00f4ng \u1ea3nh h\u01b0\u1edfng. B\u00e2y gi\u1edd th\u00ec kh\u00e1c, hi\u1ec7u qu\u1ea3 c\u1ee7a ch\u00fang t\u00f4i b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi ph\u00f2ng ban kh\u00e1c nh\u01b0 ph\u00f2ng kinh doanh. N\u1ebfu h\u1ecd kh\u00f4ng b\u00e1n \u0111\u01b0\u1ee3c h\u00e0ng, th\u00ec hi\u1ec7u qu\u1ea3 c\u1ee7a ch\u00fang t\u00f4i b\u1ecb gi\u1ea3m xu\u1ed1ng v\u00e0 do \u0111\u00f3 thu nh\u1eadp c\u1ee7a ch\u00fang t\u00f4i c\u0169ng b\u1ecb \u1ea3nh h\u01b0\u1edfng.<\/p>\n KeeView<\/strong>: C\u1ea3m gi\u00e1c c\u1ee7a anh th\u1ebf n\u00e0o khi tri\u1ec3n khai d\u1ef1 \u00e1n BSC.<\/p>\n Nh\u00e2n vi\u00ean<\/strong>: T\u00f4i c\u00f3 c\u1ea3m gi\u00e1c b\u1ecb \u201csoi\u201d nhi\u1ec1u h\u01a1n, k\u1ebft qu\u1ea3 l\u00e0m vi\u1ec7c th\u1ec3 hi\u1ec7n ngay qua k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n c\u00e1c ch\u1ec9 ti\u00eau. Anh bi\u1ebft \u0111\u1ea5y, kh\u00f4ng ai mu\u1ed1n b\u1ecb ki\u1ec3m so\u00e1t ch\u1eb7t c\u1ea3.<\/p>\n KeeView<\/strong>: Anh v\u1eeba chia s\u1ebb c\u00e1c suy ngh\u0129 r\u1ea5t th\u1ef1c c\u1ee7a anh, c\u00f3 nhi\u1ec1u ng\u01b0\u1eddi suy ngh\u0129 nh\u01b0 anh trong c\u00f4ng ty kh\u00f4ng v\u00e0 theo anh v\u1ea5n \u0111\u1ec1 \u1edf ch\u1ed7 n\u00e0o?<\/p>\n Nh\u00e2n vi\u00ean<\/strong>: Trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n BSC, nhi\u1ec1u nh\u00e2n vi\u00ean c\u0169ng chia s\u1ebb v\u1edbi t\u00f4i suy ngh\u0129 t\u01b0\u01a1ng t\u1ef1. T\u00f4i ngh\u0129 v\u1ea5n \u0111\u1ec1 \u1edf ch\u1ed7 khi tri\u1ec3n khai d\u1ef1 \u00e1n BSC th\u00ec l\u1ee3i \u00edch cho ban l\u00e3nh \u0111\u1ea1o c\u00f4ng ty r\u1ea5t r\u00f5 r\u00e0ng, l\u1ee3i \u00edch cho c\u00f4ng ty c\u0169ng kh\u00f4ng th\u1ec3 ph\u1ee7 nh\u1eadn, nh\u01b0ng nh\u00e2n vi\u00ean ch\u00fang t\u00f4i kh\u00f4ng th\u1ea5y \u0111\u01b0\u1ee3c l\u1ee3i \u00edch cho ch\u00fang t\u00f4i, t\u1ea1i sao t\u00f4i ph\u1ea3i th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n trong khi c\u00f4ng vi\u1ec7c t\u0103ng l\u00ean, c\u00f4ng vi\u1ec7c c\u0169 kh\u00f4ng gi\u1ea3m, kh\u1ed1i l\u01b0\u1ee3ng b\u00e1o c\u00e1o v\u00e0 gi\u1ea3i tr\u00ecnh t\u0103ng, trong khi thu nh\u1eadp v\u1eabn v\u1eady.<\/p>\n KeeView<\/strong>: Anh n\u00f3i r\u1ea5t \u0111\u00fang, anh kh\u00f4ng th\u1ea5y \u0111\u01b0\u1ee3c l\u1ee3i \u00edch c\u1ee7a d\u1ef1 \u00e1n n\u00e0y v\u00e0 t\u00f4i ngh\u0129 l\u00e0 c\u00f4ng ty c\u1ea7n x\u00e1c \u0111\u1ecbnh \u0111\u00fang v\u1ea5n \u0111\u1ec1 \u0111\u1ec3 t\u1ea1o \u0111\u1ed9ng l\u1ef1c cho nh\u00e2n vi\u00ean v\u00e0 c\u00f3 gi\u1ea3i ph\u00e1p v\u1ec1 truy\u1ec1n th\u00f4ng n\u1ed9i b\u1ed9 ph\u00f9 h\u1ee3p c\u0169ng nh\u01b0 \u0111i\u1ec1u ch\u1ec9nh ch\u1ebf \u0111\u1ed9 l\u01b0\u01a1ng th\u01b0\u1edfng ph\u00f9 h\u1ee3p v\u1edbi \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n