{"id":626,"date":"2025-04-04T17:52:30","date_gmt":"2025-04-04T10:52:30","guid":{"rendered":"https:\/\/home.keeview.com\/kv\/?p=626"},"modified":"2025-04-05T19:35:39","modified_gmt":"2025-04-05T12:35:39","slug":"cac-buoc-thuc-hien-danh-gia-hieu-qua-cong-viec-theo-kpi","status":"publish","type":"post","link":"https:\/\/home.keeview.com\/kv\/cac-buoc-thuc-hien-danh-gia-hieu-qua-cong-viec-theo-kpi\/","title":{"rendered":"C\u00e1c b\u01b0\u1edbc th\u01b0\u0323c hi\u00ea\u0323n \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c theo KPI"},"content":{"rendered":"<p>Th\u00f4ng th\u01b0\u1eddng vi\u1ec7c \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c theo KPI trong doanh nghi\u1ec7p \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n qua 5 b\u01b0\u1edbc sau:<\/p>\n<h3 style=\"text-align: justify;\"><strong>B\u01b0\u01a1\u0301c 1: Xa\u0301c \u0111i\u0323nh \u0111\u01b0\u01a1\u0323c ca\u0301c KPI trong \u0111\u00e1nh gi\u00e1 th\u01b0\u0323c hi\u00ea\u0323n c\u00f4ng vi\u00ea\u0323c<em>.<\/em><\/strong><\/h3>\n<p style=\"text-align: justify;\">\u0110\u1ec3 c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1, \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c theo KPI t\u1ed5 ch\u1ee9c doanh nghi\u1ec7p c\u1ea7n giao m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 trong th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c thay v\u00ec ch\u1ec9 giao nhi\u1ec7m v\u1ee5. M\u1ed9t nhi\u1ec7m v\u1ee5 c\u00f3 th\u1ec3 c\u00f3 nhi\u1ec1u m\u1ee5c ti\u00eau kh\u00e1c nhau, t\u01b0\u01a1ng \u1ee9ng c\u00f3 nhi\u1ec1u c\u00e1ch \u0111o l\u01b0\u1eddng kh\u00e1c nhau. V\u00ed d\u1ee5 nhi\u1ec7m v\u1ee5 \u0111\u00e0o t\u1ea1o c\u00f3 th\u1ec3 c\u00f3 c\u00e1c m\u1ee5c ti\u00eau v\u00e0 c\u00e1ch \u0111o l\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 t\u01b0\u01a1ng \u1ee9ng kh\u00e1c nhau:<\/p>\n<p style=\"text-align: justify;\">M\u1ee5c ti\u00eau v\u00e0 c\u00e1ch \u0111o l\u01b0\u1eddng k\u1ebft qu\u1ea3 \u0111\u00e0o t\u1ea1o<\/p>\n<table style=\"border-collapse: collapse; width: 560px; border-color: #000000; border-style: solid; margin-left: auto; margin-right: auto; height: 404px;\" border=\"1px\">\n<tbody>\n<tr style=\"height: 42px;\">\n<td style=\"text-align: center; width: 234.8px; height: 52px; border: 1px solid #000000;\"><strong>M\u1ee5c ti\u00eau<\/strong><\/td>\n<td style=\"text-align: center; width: 317.2px; height: 52px; border: 1px solid #000000;\"><strong>C\u00e1ch \u0111o l\u01b0\u1eddng\/ \u0111\u00e1nh gi\u00e1<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 42px;\">\n<td style=\"width: 234.8px; height: 52px; border: 1px solid #000000;\">S\u1ed1 l\u01b0\u1ee3t ng\u01b0\u1eddi\/ kho\u00e1 \u0111\u00e0o t\u1ea1o<\/td>\n<td style=\"width: 317.2px; height: 52px; border: 1px solid #000000;\">S\u1ed1 l\u01b0\u1ee3t ng\u01b0\u1eddi\/ kho\u00e1\/gi\u1edd \u0111\u00e0o t\u1ea1o<\/td>\n<\/tr>\n<tr style=\"height: 42px;\">\n<td style=\"width: 234.8px; height: 52px; border: 1px solid #000000;\">K\u1ebft qu\u1ea3 \u0111\u00e0o t\u1ea1o (ki\u1ec3m tra)<\/td>\n<td style=\"width: 317.2px; height: 52px; border: 1px solid #000000;\">K\u1ebft qu\u1ea3 \u0111i\u1ec3m s\u1ed1 c\u1ee7a h\u1ecdc vi\u00ean<\/td>\n<\/tr>\n<tr style=\"height: 42px;\">\n<td style=\"width: 234.8px; height: 72px; border: 1px solid #000000;\">S\u1ef1 th\u00edch th\u00fa c\u1ee7a ng\u01b0\u1eddi h\u1ecdc<\/td>\n<td style=\"width: 317.2px; height: 72px; border: 1px solid #000000;\">Phi\u1ebfu kh\u1ea3o s\u00e1t m\u1ee9c \u0111\u1ed9 th\u1ecfa m\u00e3n c\u1ee7a h\u1ecdc vi\u00ean<\/td>\n<\/tr>\n<tr style=\"height: 58px;\">\n<td style=\"width: 234.8px; height: 72px; border: 1px solid #000000;\">Thay \u0111\u1ed5i nh\u1eadn th\u1ee9c, h\u00e0nh vi<\/td>\n<td style=\"width: 317.2px; height: 72px; border: 1px solid #000000;\">Quan s\u00e1t, ghi nh\u1eadn s\u1ef1 thay \u0111\u1ed5i c\u1ee7a h\u1ecdc vi\u00ean l\u00fac tr\u01b0\u1edbc v\u00e0 sau \u0111\u00e0o t\u1ea1o<\/td>\n<\/tr>\n<tr style=\"height: 42px;\">\n<td style=\"width: 234.8px; height: 52px; border: 1px solid #000000;\">Gia t\u0103ng n\u0103ng su\u1ea5t, ch\u1ea5t l\u01b0\u1ee3ng<\/td>\n<td style=\"width: 317.2px; height: 104px; border: 1px solid #000000;\" rowspan=\"2\">So s\u00e1nh n\u0103ng su\u1ea5t, hi\u1ec7u qu\u1ea3 c\u1ee7a h\u1ecdc vi\u00ean l\u00fac tr\u01b0\u1edbc v\u00e0 sau \u0111\u00e0o t\u1ea1o<\/td>\n<\/tr>\n<tr style=\"height: 52px;\">\n<td style=\"width: 234.8px; height: 52px; border: 1px solid #000000;\">Gi\u1ea3m t\u1ed5n th\u1ea5t do sai s\u00f3t<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\">T\u1eeb m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u00f4ng ty, x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau c\u00f4ng ty trong n\u0103m ti\u1ebfp theo. T\u1eeb m\u1ee5c ti\u00eau c\u00f4ng ty v\u00e0 ch\u1ee9c n\u0103ng nhi\u1ec7m v\u1ee5 ph\u00f2ng ban \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau ph\u00f2ng ban.<\/p>\n<h3 style=\"text-align: justify;\">B\u01b0\u01a1\u0301c 2: Ph\u00e2n loa\u0323i ca\u0301c m\u01b0\u0301c \u0111\u00f4\u0323 thoa\u0309 ma\u0303n m\u1ee5c ti\u00eau khi th\u01b0\u0323c hi\u00ea\u0323n c\u00f4ng vi\u00ea\u0323c<\/h3>\n<p style=\"text-align: justify;\">M\u1ed7i m\u1ee5c ti\u00eau c\u1ea7n quy \u0111\u1ecbnh r\u00f5 ch\u1ec9 ti\u00eau c\u1ee5 th\u1ec3, v\u00ed d\u1ee5: m\u1ee9c \u0111\u1ed9 th\u1ecfa m\u00e3n c\u1ee7a CBNV t\u0103ng 10%, doanh thu t\u0103ng 20%, chi ph\u00ed\/doanh thu gi\u1ea3m 5%, v.v\u2026 m\u1edbi c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 c\u1ee5 th\u1ec3, tr\u00e1nh ki\u1ec3u giao m\u1ee5c ti\u00eau chung chung nh\u01b0 kh\u1ea9u hi\u1ec7u ki\u1ec3u: n\u00e2ng cao hi\u1ec7u su\u1ea5t m\u00e1y m\u00f3c thi\u1ebft b\u1ecb, \u0111\u1ea3m b\u1ea3o \u0111\u1eddi s\u1ed1ng CBNV, ho\u1eb7c b\u1ea3o \u0111\u1ea3m ngu\u1ed3n h\u00e0ng \u1ed5n \u0111\u1ecbnh,v.v\u2026<\/p>\n<p style=\"text-align: justify;\">Th\u00f4ng th\u01b0\u1eddng, m\u00f4\u0303i m\u1ee5c ti\u00eau \u0111\u01b0\u01a1\u0323c ph\u00e2n tha\u0300nh 5 m\u01b0\u0301c \u0111\u00f4\u0323: xu\u00e2\u0301t s\u0103\u0301c, v\u01b0\u1ee3t tr\u1ed9i, \u0111\u1ea1t y\u00eau c\u1ea7u, ch\u01b0a \u0111\u1ea1t y\u00eau c\u1ea7u v\u00e0 k\u00e9m. L\u01b0u \u00fd: M\u1ee9c \u0111\u1ed9 \u0111\u1ea1t y\u00eau c\u1ea7u (3 \u0111i\u1ec3m) l\u00e0 ho\u00e0n th\u00e0nh 100%\u00a0 m\u1ee5c ti\u00eau. V\u1ec1 nguy\u00ean t\u1eafc, khi th\u1ef1c hi\u1ec7n \u0111\u00fang ch\u1ee9c n\u0103ng nhi\u1ec7m v\u1ee5, c\u00f4ng vi\u1ec7c kh\u00f4ng b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi c\u00e1c y\u1ebfu t\u1ed1 kh\u00f4ng ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c nh\u01b0 b\u00e1o c\u00e1o \u0111\u00fang h\u1ea1n, kh\u00f4ng sai s\u00f3t; v.v\u2026 ch\u1ec9 \u0111\u1ea1t m\u1ee9c \u0111\u1ed9 cao nh\u1ea5t l\u00e0 100%. Tuy nhi\u00ean, trong th\u1ef1c t\u1ebf, \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m t\u00ednh kh\u1ea3 thi trong th\u1ef1c hi\u1ec7n, c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 du di ch\u00fat \u00edt, v\u00ed d\u1ee5: cho ph\u00e9p \u0111\u1ea1t m\u1ee5c ti\u00eau l\u00e0 100% khi ph\u00f2ng ban ch\u1ec9 b\u1ecb ph\u00e0n n\u00e0n 1 l\u1ea7n trong 1 n\u0103m v\u00ec thi\u1ebfu ph\u1ed1i h\u1ee3p. M\u01b0\u0301c \u0111\u00f4\u0323 ke\u0301m (1 \u0111i\u1ec3m) la\u0300 kh\u00f4ng th\u00ea\u0309 ch\u00e2\u0301p nh\u00e2\u0323n \u0111\u01b0\u01a1\u0323c, c\u00f3 th\u1ec3 cho nghi\u0309 vi\u00ea\u0323c ho\u0103\u0323c pha\u0309i chuy\u00ea\u0309n sang th\u01b0\u0323c hi\u00ea\u0323n c\u00f4ng vi\u00ea\u0323\u0323c kha\u0301c. M\u01b0\u0301c \u0111\u00f4\u0323 ke\u0301m th\u01b0\u1eddng ch\u1ec9 x\u1ea3y ra khi nh\u00e2n vi\u00ean c\u00f3 l\u1ed7i do ch\u1ee7 quan (thi\u1ebfu tr\u00e1ch nhi\u1ec7m, thi\u1ebfu n\u0103ng l\u1ef1c, v\u00f4 \u00fd, v.v\u2026g\u00e2y h\u1eadu qu\u1ea3 x\u1ea5u). M\u01b0\u0301c \u0111\u00f4\u0323 ch\u01b0a \u0111\u1ea1t c\u00f3 th\u1ec3 x\u1ea3y ra khi nh\u00e2n vi\u00ean c\u00f3 l\u1ed7i do ch\u1ee7 quan (thi\u1ebfu tr\u00e1ch nhi\u1ec7m, thi\u1ebfu n\u0103ng l\u1ef1c, v\u00f4 \u00fd, v.v\u2026) v\u00e0 c\u0169ng c\u00f3 th\u1ec3 x\u1ea3y ra khi nh\u00e2n vi\u00ean \u0111\u00e3 c\u1ed1 g\u1eafng nh\u01b0ng thi\u1ebfu may m\u1eafn do t\u00e1c \u0111\u1ed9ng b\u00ean ngo\u00e0i (kh\u00f4ng \u0111\u1ea1t doanh s\u1ed1, n\u1ee3 qu\u00e1 h\u1ea1n cao,v.v\u2026). M\u01b0\u0301c \u0111\u00f4\u0323 xu\u00e2\u0301t s\u0103\u0301c th\u00ea\u0309 hi\u00ea\u0323n nh\u00e2n vi\u00ean \u0111\u1ea1t k\u1ebft qu\u1ea3 v\u01b0\u1ee3t xa ngo\u00e0i mong \u0111\u1ee3i (\u0111i\u00ea\u0309m 5). \u01a0\u0309 m\u00f4\u0303i m\u01b0\u0301c \u0111\u00f4\u0323, n\u00ean co\u0301 ca\u0301c \u0111i\u00ea\u0309m minh hoa\u0323 cu\u0323 th\u00ea\u0309 cho nh\u00e2n vi\u00ean.<\/p>\n<h3 style=\"text-align: justify;\"><strong>B\u01b0\u01a1\u0301c 3: \u0110a\u0301nh gia\u0301 t\u00e2\u0300m quan tro\u0323ng (tro\u0323ng s\u00f4\u0301) cu\u0309a m\u00f4\u0303i nho\u0301m m\u1ee5c ti\u00eau \u0111\u00f4\u0301i v\u01a1\u0301i k\u1ebft qu\u1ea3 th\u01b0\u0323c hi\u00ea\u0323n c\u00f4ng vi\u00ea\u0323c cu\u0309a nh\u00e2n vi\u00ean<\/strong><\/h3>\n<p style=\"text-align: justify;\">Ca\u0301c m\u1ee5c ti\u00eau kha\u0301c nhau co\u0301 t\u00e2\u0300m quan tro\u0323ng kha\u0301c nhau \u0111\u00f4\u0301i v\u01a1\u0301i hi\u00ea\u0323u qua\u0309 th\u01b0\u0323c hi\u00ea\u0323n c\u00f4ng vi\u00ea\u0323c c\u1ee7a ch\u1ee9c danh, \u0111i\u00ea\u0300u na\u0300y c\u00e2\u0300n \u0111\u01b0\u01a1\u0323c th\u00ea\u0309 hi\u00ea\u0323n qua \u0111i\u00ea\u0309m tro\u0323ng s\u00f4\u0301 cu\u0309a t\u01b0\u0300ng m\u1ee5c ti\u00eau. Co\u0301 th\u00ea\u0309 a\u0301p du\u0323ng ca\u0301c ph\u01b0\u01a1ng pha\u0301p sau \u0111\u00e2y \u0111\u00ea\u0309 xa\u0301c \u0111i\u0323nh tro\u0323ng s\u1ed1 cu\u0309a m\u00f4\u0303i m\u1ee5c ti\u00eau:<\/p>\n<ul style=\"text-align: justify;\">\n<li>\u00c1p \u0111\u1eb7t t\u1ef7 l\u1ec7 ph\u1ea7n tr\u0103m tr\u1ef1c ti\u1ebfp cho m\u1ed7i m\u1ee5c ti\u00eau. Khi ch\u1ec9 c\u00f3 d\u01b0\u1edbi 5 m\u1ee5c ti\u00eau, vi\u1ec7c \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p n\u00e0y d\u1ec5 d\u00e0ng. Khi c\u00f3 nhi\u1ec1u m\u1ee5c ti\u00eau, n\u00ean ph\u00e2n chia c\u00e1c m\u1ee5c ti\u00eau th\u00e0nh m\u1ed9t s\u1ed1 nh\u00f3m. V\u00ed d\u1ee5 nh\u00f3m m\u1ee5c ti\u00eau v\u1ec1 t\u00e0i ch\u00ednh, nh\u00f3m m\u1ee5c ti\u00eau v\u1ec1 kh\u00e1ch h\u00e0ng, \u2026\u0111\u1ec3 x\u00e1c \u0111\u1ecbnh tr\u1ecdng s\u1ed1 cho t\u1eebng nh\u00f3m m\u1ee5c ti\u00eau. Sau \u0111\u00f3 l\u1ea1i x\u00e1c \u0111\u1ecbnh tr\u1ecdng s\u1ed1 cho c\u00e1c m\u1ee5c ti\u00eau con trong m\u1ed7i nh\u00f3m m\u1ee5c ti\u00eau. V\u00ed d\u1ee5 nh\u00f3m t\u00e0i ch\u00ednh c\u1ee7a c\u00f4ng ty ABC \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh tr\u1ecdng s\u1ed1 l\u00e0 40%. Nh\u00f3m t\u00e0i ch\u00ednh c\u00f3 2 m\u1ee5c ti\u00eau doanh thu v\u00e0 l\u1ee3i nhu\u1eadn. Tr\u1ecdng s\u1ed1 40% n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c ph\u00e2n chia ti\u1ebfp cho 2 m\u1ee5c ti\u00eau, v\u00ed d\u1ee5 doanh thu 18% v\u00e0 l\u1ee3i nhu\u1eadn 22%.<\/li>\n<li>S\u0103\u0301p x\u00ea\u0301p th\u01b0\u0301 t\u01b0\u0323 va\u0300 cho \u0111i\u00ea\u0309m. S\u1eafp x\u1ebfp c\u00e1c m\u1ee5c ti\u00eau theo th\u1ee9 t\u1ef1 t\u1eeb quan tr\u1ecdng nh\u1ea5t \u0111\u1ebfn \u00edt quan tr\u1ecdng nh\u1ea5t. Y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1eb1ng 10 \u0111i\u1ec3m. C\u00e1c y\u1ebfu t\u1ed1 c\u00f2n l\u1ea1i \u0111\u01b0\u1ee3c ch\u1ea5m \u0111i\u1ec3m so v\u1edbi y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t. Sau \u0111\u00f3 t\u00ednh t\u1ed5ng \u0111i\u1ec3m quan tr\u1ecdng c\u1ee7a c\u00e1c y\u1ebfu t\u1ed1 v\u00e0 quy ra th\u00e0nh t\u1ef7 l\u1ec7 ph\u1ea7n tr\u0103m cho t\u1eebng y\u1ebfu t\u1ed1.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><strong>B\u01b0\u01a1\u0301c 4: \u0110a\u0301nh gia\u0301 t\u00f4\u0309ng h\u01a1\u0323p v\u00ea\u0300 k\u1ebft qu\u1ea3 th\u01b0\u0323c hi\u00ea\u0323n c\u00f4ng vi\u00ea\u0323c cu\u0309a nh\u00e2n vi\u00ean<\/strong><\/h3>\n<p style=\"text-align: justify;\">M\u00f4\u0323t nh\u00e2n vi\u00ean co\u0301 th\u00ea\u0309 \u0111\u01b0\u01a1\u0323c \u0111a\u0301nh gia\u0301 xu\u00e2\u0301t s\u0103\u0301c v\u00ea\u0300 m\u0103\u0323t na\u0300y, kha\u0301 v\u00ea\u0300 m\u0103\u0323t kha\u0301c. \u0110a\u0301nh gia\u0301 t\u00f4\u0309ng h\u01a1\u0323p v\u00ea\u0300 k\u1ebft qu\u1ea3 th\u01b0\u0323c hi\u00ea\u0323n c\u00f4ng vi\u00ea\u0323c cu\u0309a nh\u00e2n vi\u00ean se\u0303 \u0111\u01b0\u01a1\u0323c c\u0103n c\u01b0\u0301 tr\u00ean \u0111i\u00ea\u0309m s\u00f4\u0301 trung bi\u0300nh cu\u0309a ca\u0301c y\u00eau c\u00e2\u0300u, co\u0301 ti\u0301nh \u0111\u00ea\u0301n tro\u0323ng s\u00f4\u0301 cu\u0309a ca\u0301c y\u00eau c\u00e2\u0300u \u0111o\u0301, theo c\u00f4ng th\u01b0\u0301c:<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-732\" src=\"https:\/\/home.keeview.com\/kv\/wp-content\/uploads\/2025\/04\/keeview_cong_thuc_tinh_hieu_suat.png\" alt=\"\" width=\"179\" height=\"63\" \/><\/p>\n<p class=\"Z-rut\" style=\"text-align: justify;\">Trong \u0111o\u0301:<\/p>\n<ul>\n<li class=\"Z-rut\" style=\"text-align: justify;\">G<sub>t\/b\u00a0<\/sub>: \u0110i\u00ea\u0309m t\u00f4\u0309ng h\u01a1\u0323p cu\u00f4\u0301i cu\u0300ng, \u0111a\u0301nh gia\u0301 k\u1ebft qu\u1ea3 th\u01b0\u0323c hi\u00ea\u0323n c\u00f4ng vi\u00ea\u0323c cu\u0309a nh\u00e2n vi\u00ean.<\/li>\n<li class=\"Z-rut\" style=\"text-align: justify;\">n: S\u00f4\u0301 l\u01b0\u01a1\u0323ng ca\u0301c m\u1ee5c ti\u00eau trong \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 \u0111\u00f4\u0301i v\u01a1\u0301i nh\u00e2n vi\u00ean (xem b\u01b0\u01a1\u0301c 1).<\/li>\n<li class=\"Z-rut\" style=\"text-align: justify;\">K<sub>i<\/sub>: Tro\u0323ng s\u1ed1 cu\u0309a m\u1ee5c ti\u00eau i.<\/li>\n<li style=\"text-align: justify;\">G<sub>i<\/sub>: \u0110i\u00ea\u0309m s\u00f4\u0301 \u0111a\u0301nh gia\u0301 k\u1ebft qu\u1ea3 th\u01b0\u0323c hi\u00ea\u0323n c\u00f4ng vi\u00ea\u0323c cu\u0309a nh\u00e2n vi\u00ean theo y\u00eau c\u00e2\u0300u i. Gi \u0111\u01b0\u01a1\u0323c xa\u0301c \u0111i\u0323nh c\u0103n c\u01b0\u0301 tr\u00ean c\u01a1 s\u01a1\u0309 so sa\u0301nh ti\u0300nh hi\u0300nh th\u01b0\u0323c hi\u00ea\u0323n c\u00f4ng vi\u00ea\u0323c cu\u0309a nh\u00e2n vi\u00ean v\u01a1\u0301i m\u01b0\u0301c \u0111\u00f4\u0323 ph\u00e2n loa\u0323i thang \u0111i\u1ec3m trong b\u01b0\u01a1\u0301c 2.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">K\u00ea\u0301t qua\u0309 cu\u00f4\u0301i cu\u0300ng v\u00ea\u0300 \u0111a\u0301nh gia\u0301 k\u1ebft qu\u1ea3 th\u01b0\u0323c hi\u00ea\u0323n c\u00f4ng vi\u00ea\u0323c cu\u0309a m\u00f4\u0323t nh\u00e2n vi\u00ean d\u01b0\u0323a theo va\u0300o s\u00f4\u0301 \u0111i\u00ea\u0309m G<sub>t\/b<\/sub>, ho\u1eb7c t\u1ef7 l\u1ec7 ph\u00e2n lo\u1ea1i ph\u1ea7n tr\u0103m nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau nh\u01b0 sau:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Xu\u1ea5t s\u1eafc: N\u00ea\u0301u G<sub>t\/b<\/sub>\u00a0\u00b3 4 ho\u1eb7c 5% &#8211; 10% nh\u00e2n vi\u00ean, c\u00f3 \u0111i\u1ec3m t\u1ed5ng h\u1ee3p trung b\u00ecnh cao nh\u1ea5t.<\/li>\n<li style=\"text-align: justify;\">V\u01b0\u1ee3t tr\u1ed9i: N\u00ea\u0301u 3.10 \u00a3 G<sub>t\/b\u00a0<\/sub>&lt; 4 ho\u1eb7c 15% &#8211; 20% nh\u00e2n vi\u00ean, c\u00f3 \u0111i\u1ec3m t\u1ed5ng h\u1ee3p trung b\u00ecnh cao ti\u1ebfp theo.<\/li>\n<li style=\"text-align: justify;\">\u0110\u1ea1t y\u00eau c\u1ea7u: N\u00ea\u0301u 3.0 \u00a3 G<sub>t\/b\u00a0<\/sub>\u00a0&lt;\u00a0 3.10, kho\u1ea3ng 50-70% nh\u00e2n vi\u00ean, c\u00f3 \u0111i\u1ec3m t\u1ed5ng h\u1ee3p trung b\u00ecnh cao h\u01a1n 3.<\/li>\n<li style=\"text-align: justify;\">Ch\u01b0a \u0111\u1ea1t: N\u00ea\u0301u 2.0 \u00a3 \u0110i\u1ec3m t\u1ed5ng h\u1ee3p trung b\u00ecnh G<sub>t\/b<\/sub>\u00a0&lt; 3.0.<\/li>\n<li style=\"text-align: justify;\">Qu\u00e1 th\u1ea5p so y\u00eau c\u1ea7u: \u0110i\u1ec3m t\u1ed5ng h\u1ee3p trung b\u00ecnh G<sub>t\/b<\/sub>\u00a0&lt; 2.0.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong><u>L\u01b0u y\u0301:<\/u><\/strong>\u00a0V\u01a1\u0301i cu\u0300ng m\u00f4\u0323t ch\u1ee9c danh c\u00f4ng vi\u00ea\u0323c, ta\u0323i ca\u0301c \u0111\u01a1n v\u1ecb, doanh nghi\u00ea\u0323p kha\u0301c nhau, co\u0301 th\u00ea\u0309 se\u0303 co\u0301 s\u01b0\u0323 kha\u0301c nhau v\u00ea\u0300 s\u00f4\u0301 l\u01b0\u01a1\u0323ng, n\u00f4\u0323i dung KPI, ch\u1ec9 ti\u00eau va\u0300 tro\u0323ng s\u00f4\u0301 cu\u0309a ca\u0301c KPI.<\/p>\n<p style=\"text-align: justify;\"><strong>\u01afu \u0111i\u00ea\u0309m<\/strong>\u00a0c\u1ee7a ph\u01b0\u01a1ng pha\u0301p \u0111a\u0301nh gia\u0301 theo k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c theo KPI:<\/p>\n<ul style=\"text-align: justify;\">\n<li>T\u1ea1o \u00e1p l\u1ef1c c\u00f4ng vi\u1ec7c cho nh\u00e2n vi\u00ean, giu\u0301p cho nh\u00e2n vi\u00ean hi\u00ea\u0309u ro\u0303 ra\u0300ng, chi\u0301nh xa\u0301c y\u00eau c\u00e2\u0300u cu\u0309a doanh nghi\u00ea\u0323p \u0111\u00f4\u0301i v\u01a1\u0301i nh\u00e2n vi\u00ean.<\/li>\n<li>K\u1ebft n\u1ed1i m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n v\u1edbi m\u1ee5c ti\u00eau doanh nghi\u1ec7p.<\/li>\n<li>\u0110i\u0323nh l\u01b0\u01a1\u0323ng \u0111a\u0301nh gia\u0301 k\u00ea\u0301t qua\u0309 th\u01b0\u0323c hi\u00ea\u0323n c\u00f4ng vi\u00ea\u0323c cu\u0309a nh\u00e2n vi\u00ean giu\u0301p cho ca\u0301c doanh nghi\u00ea\u0323p co\u0301 th\u00ea\u0309 d\u00ea\u0303 da\u0300ng so sa\u0301nh, ph\u00e2n loa\u0323i v\u00e0 c\u00f3 ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 ph\u00f9 h\u1ee3p.<\/li>\n<li>Giu\u0301p cho nh\u00e2n vi\u00ean hi\u00ea\u0309u \u0111\u01b0\u01a1\u0323c nh\u01b0\u0303ng \u0111i\u00ea\u0309m ma\u0323nh, y\u1ebfu cu\u0309a ho\u0323 trong qua\u0301 tri\u0300nh th\u01b0\u0323c hi\u00ea\u0323n c\u00f4ng vi\u00ea\u0323c, t\u01b0\u0300 \u0111o\u0301 co\u0301 th\u00ea\u0309 \u0111i\u00ea\u0300u chi\u0309nh, c\u00f4\u0301 g\u0103\u0301ng re\u0300n luy\u00ea\u0323n ph\u00e2\u0301n \u0111\u00e2\u0301u t\u00f4\u0301t h\u01a1n.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>Nh\u01b0\u1ee3c \u0111i\u1ec3m:<\/strong>\u00a0T\u00f4\u0301n th\u01a1\u0300i gian v\u00e0 \u0111\u00f2i h\u1ecfi CBQL ph\u1ea3i hi\u1ec3u c\u00f4ng vi\u1ec7c c\u1ee7a c\u1ea5p d\u01b0\u1edbi.<\/p>\n<p style=\"text-align: justify;\">Tr\u00edch l\u01b0\u1ee3c t\u1eeb: Tr\u1ea7n Kim Dung (2019)\u00a0<em>Qu\u1ea3n tr\u1ecb ngu\u1ed3n nh\u00e2n l\u1ef1c<\/em>. NXB Kinh t\u1ebf. T\u00e1i b\u1ea3n l\u1ea7n th\u1ee9 10. TP HCM<\/p>\n<p style=\"text-align: right;\"><strong><em>Tr\u1ea7n Kim Dung<\/em><\/strong><\/p>\n<p>B\u00e0i vi\u1ebft c\u00f3 b\u1ea3n quy\u1ec1n c\u1ee7a KeeView, xin vui l\u00f2ng ghi r\u00f5 ngu\u1ed3n\u00a0<a href=\"https:\/\/home.keeview.com\/\">www.KeeView.com<\/a>\u00a0khi tr\u00edch d\u1eabn ho\u1eb7c \u0111\u0103ng l\u1ea1i.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Th\u00f4ng th\u01b0\u1eddng vi\u1ec7c \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c theo KPI trong doanh nghi\u1ec7p \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n qua 5 b\u01b0\u1edbc sau: B\u01b0\u01a1\u0301c 1: Xa\u0301c \u0111i\u0323nh \u0111\u01b0\u01a1\u0323c ca\u0301c KPI trong \u0111\u00e1nh gi\u00e1 th\u01b0\u0323c hi\u00ea\u0323n c\u00f4ng vi\u00ea\u0323c. \u0110\u1ec3 c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1, \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c theo KPI t\u1ed5 ch\u1ee9c doanh [&#8230;]\n","protected":false},"author":1,"featured_media":731,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-626","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-quan-tri-muc-tieu"],"_links":{"self":[{"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/posts\/626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/comments?post=626"}],"version-history":[{"count":2,"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/posts\/626\/revisions"}],"predecessor-version":[{"id":733,"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/posts\/626\/revisions\/733"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/media\/731"}],"wp:attachment":[{"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/media?parent=626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/categories?post=626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/tags?post=626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}