{"id":548,"date":"2025-04-04T09:09:51","date_gmt":"2025-04-04T02:09:51","guid":{"rendered":"https:\/\/home.keeview.com\/kv\/?p=548"},"modified":"2025-04-05T19:36:09","modified_gmt":"2025-04-05T12:36:09","slug":"bsc-the-diem-can-bang","status":"publish","type":"post","link":"https:\/\/home.keeview.com\/kv\/bsc-the-diem-can-bang\/","title":{"rendered":"BSC \u2013 Th\u1ebb \u0111i\u1ec3m c\u00e2n b\u1eb1ng"},"content":{"rendered":"\nBSC l\u00e0 m\u1ed9t kh\u00e1i ni\u1ec7m t\u01b0\u01a1ng \u0111\u1ed1i d\u1ec5 hi\u1ec3u, nh\u01b0ng l\u1ea1i r\u1ea5t kh\u00f3 \u00e1p d\u1ee5ng trong th\u1ef1c t\u1ebf.\nM\u1ed9t trong c\u00e1c l\u00fd do \u1ea3nh h\u01b0\u1edfng t\u1edbi s\u1ef1 th\u1ea5t b\u1ea1i c\u1ee7a c\u00e1c d\u1ef1 \u00e1n BSC l\u00e0 thi\u1ebfu c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 tri\u1ec3n khai BSC.\n\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vi\u1ec7c x\u00e2y d\u1ef1ng KPI t\u1eeb m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c l\u00e0m c\u00f4ng ty m\u1ea5t \u00edt nh\u1ea5t kho\u1ea3ng 6 th\u00e1ng.<\/li>\n\n\n\n<li>D\u1eef li\u1ec7u bao g\u1ed3m c\u1ea3 m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 \u0111\u01b0\u1ee3c nh\u1eadp b\u1edfi nh\u00e2n vi\u00ean kh\u00f4ng ch\u00ednh x\u00e1c v\u00e0 kh\u00f4ng k\u1ecbp th\u1eddi.<\/li>\n\n\n\n<li>H\u1ec7 th\u1ed1ng BSC ch\u1ea1y tr\u00ean h\u1ec7 th\u1ed1ng file Excel khi\u1ebfn vi\u1ec7c t\u1ed5ng h\u1ee3p s\u1ed1 li\u1ec7u m\u1ea5t th\u1eddi gian v\u00e0 kh\u00f4ng k\u1ecbp th\u1eddi.<\/li>\n<\/ul>\n\n\n\n<p>V\u1edbi KeeView, b\u1ea1n c\u00f3 th\u1ec3 tri\u1ec3n khai \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng BSC t\u1eeb c\u1ea5p c\u00f4ng ty t\u1edbi t\u1eebng nh\u00e2n vi\u00ean ch\u1ec9 trong 3 \u0111\u1ebfn 6 th\u00e1ng (t\u00f9y thu\u1ed9c quy m\u00f4 v\u00e0 y\u00eau c\u1ea7u \u0111\u1eb7c th\u00f9 c\u1ee7a c\u00f4ng ty) theo c\u00e1ch b\u1ea1n mu\u1ed1n, nh\u1edd v\u00e0o c\u00e1c t\u00ednh n\u0103ng \u0111\u1ed9c \u0111\u00e1o sau \u0111\u00e2y.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ma tr\u1eadn ch\u1ee9c n\u0103ng<\/h2>\n\n\n\n<p>B\u1ea1n c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPI cho nh\u00e2n vi\u00ean theo c\u00e1ch truy\u1ec1n th\u1ed1ng nh\u01b0 x\u00e2y d\u1ef1ng m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c cho t\u1eebng ch\u1ee9c danh sau \u0111\u00f3 x\u00e2y d\u1ef1ng KPI cho t\u1eebng v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c. Ti\u1ebfp theo b\u1ea1n nh\u1eadp h\u1ec7 th\u1ed1ng KPI n\u00e0y v\u00e0o KeeView \u0111\u1ec3 th\u1ef1c hi\u1ec7n vi\u1ec7c giao m\u1ee5c ti\u00eau v\u00e0 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3.<\/p>\n\n\n\n<p>B\u00ean c\u1ea1nh ph\u01b0\u01a1ng ph\u00e1p truy\u1ec1n th\u1ed1ng tr\u00ean, KeeView c\u00f3 c\u00e1ch ti\u1ebfp c\u1eadn m\u1edbi l\u00e0 x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPI theo ma tr\u1eadn ch\u1ee9c n\u0103ng. Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c x\u00e1c \u0111\u1ecbnh nhi\u1ec7m v\u1ee5, ch\u1ee9c n\u0103ng c\u1ee7a c\u00f4ng ty, ph\u00f2ng ban, b\u1ed9 ph\u1eadn v\u00e0 nh\u00e2n vi\u00ean. B\u1ea1n c\u00f3 th\u1ec3 ho\u00e0n t\u1ea5t vi\u1ec7c c\u00f4ng vi\u1ec7c n\u00e0y ch\u1ec9 trong v\u00f2ng 1 tu\u1ea7n nh\u1edd c\u00f3 ch\u1ee9c n\u0103ng ma tr\u1eadn ch\u1ee9c n\u0103ng c\u1ee7a KeeView. Sau \u0111\u00f3 b\u1ea1n c\u1ea7n th\u00eam 1-2 tu\u1ea7n n\u1eefa \u0111\u1ec3 ho\u00e0n th\u00e0nh h\u1ec7 th\u1ed1ng KPI cho c\u00f4ng ty.<\/p>\n\n\n\n<p>Ph\u01b0\u01a1ng ph\u00e1p m\u1edbi n\u00e0y gi\u00fap b\u1ea1n ho\u00e0n th\u00e0nh h\u1ec7 th\u1ed1ng KPI ch\u1ec9 trong v\u00f2ng 1-3 tu\u1ea7n thay v\u00ec m\u1ea5t 6-12 th\u00e1ng nh\u01b0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p th\u00f4ng th\u01b0\u1eddng kh\u00e1c.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0110\u1ec1 xu\u1ea5t \u2013 Duy\u1ec7t<\/h2>\n\n\n\n<p>M\u1ed9t trong c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c coi l\u00e0 nghi\u00eam tr\u1ecdng c\u1ee7a h\u1ec7 th\u1ed1ng BSC ch\u1ea1y tr\u00ean Excel l\u00e0 t\u00ednh ch\u00ednh x\u00e1c v\u00e0 k\u1ecbp th\u1eddi c\u1ee7a d\u1eef li\u1ec7u. \u0110\u1eb7c bi\u1ec7t l\u00e0 khi nh\u00e2n vi\u00ean nh\u1eadp sai, nh\u1eadp nh\u1ea7m d\u1eef li\u1ec7u, d\u1eabn \u0111\u1ebfn to\u00e0n b\u1ed9 d\u1eef li\u1ec7u c\u1ee7a c\u1ea5p tr\u00ean b\u1ecb sai v\u00e0 hi\u1ec7u su\u1ea5t c\u1ee7a c\u1ea3 c\u00f4ng ty kh\u00f4ng ch\u00ednh x\u00e1c. B\u1ed9 ph\u1eadn qu\u1ea3n l\u00fd r\u1ea5t v\u1ea5t v\u1ea3 khi ph\u1ea3i c\u1eadp nh\u1eadt l\u1ea1i d\u1eef li\u1ec7u cho c\u1ea3 h\u1ec7 th\u1ed1ng, cho d\u00f9 \u0111\u00f3 l\u00e0 m\u1ed9t sai s\u00f3t nh\u1ecf.<\/p>\n\n\n\n<p>KeeView \u0111\u1ea3m b\u1ea3o d\u1eef li\u1ec7u bao g\u1ed3m m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 lu\u00f4n \u0111\u1ea3m b\u1ea3o ch\u00ednh x\u00e1c nh\u1edd ch\u1ee9c n\u0103ng \u0110\u1ec1 xu\u1ea5t \u2013 Duy\u1ec7t.<\/p>\n\n\n\n<p>Quy tr\u00ecnh th\u1ef1c hi\u1ec7n tr\u00ean ph\u1ea7n m\u1ec1m nh\u01b0 sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Qu\u1ea3n l\u00fd giao m\u1ee5c ti\u00eau cho nh\u00e2n vi\u00ean<\/li>\n\n\n\n<li>Nh\u00e2n vi\u00ean nh\u1eadp k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n h\u00e0ng th\u00e1ng<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd duy\u1ec7t k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n c\u1ee7a nh\u00e2n vi\u00ean.<\/li>\n<\/ul>\n\n\n\n<p>Ch\u1ee9c n\u0103ng t\u1ef1 \u0111\u1ed9ng kh\u00f3a nh\u1eadp li\u1ec7u gi\u00fap c\u1ea3nh b\u00e1o nh\u00e2n vi\u00ean ph\u1ea3i nh\u1eadp k\u1ebft qu\u1ea3 \u0111\u00fang h\u1ea1n. Ch\u1ec9 sau khi k\u1ebft qu\u1ea3 c\u1ee7a nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c duy\u1ec7t th\u00ec k\u1ebft qu\u1ea3 n\u00e0y m\u1edbi d\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o b\u00e1o c\u00e1o.<\/p>\n\n\n\n<p>KeeView c\u00f3 t\u00ednh n\u0103ng nh\u1eafc nh\u1eadp li\u1ec7u \u0111\u00fang h\u1ea1n v\u00e0 n\u1ebfu nh\u00e2n vi\u00ean nh\u1eadp sai v\u00e0 nh\u1eadp l\u1ea1i th\u00ec b\u00e1o c\u00e1o hi\u1ec7u su\u1ea5t c\u0169ng \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng t\u1ed5ng h\u1ee3p l\u1ea1i.<\/p>\n\n\n\n<p>Ch\u1ee9c n\u0103ng n\u00e0y gi\u00fap b\u1ea1n \u0111\u1ea3m b\u1ea3o nh\u00e2n vi\u00ean ph\u1ea3i nh\u1eadp li\u1ec7u \u0111\u00fang h\u1ea1n v\u00e0 ch\u00ednh x\u00e1c.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Tr\u1ecdng s\u1ed1 nh\u00e2n vi\u00ean<\/h2>\n\n\n\n<p>Tr\u1ecdng s\u1ed1 nh\u00e2n vi\u00ean<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Giao KPI cho nh\u00e2n vi\u00ean ki\u00eam nhi\u1ec7m<\/h2>\n\n\n\n<p>Ch\u1eafc ch\u1eafn l\u00e0 c\u00f4ng ty c\u1ee7a b\u1ea1n c\u00f3 nh\u00e2n vi\u00ean ki\u00eam nhi\u1ec7m nhi\u1ec1u nhi\u1ec7m v\u1ee5 c\u1ee7a c\u00e1c ph\u00f2ng ban kh\u00e1c nhau v\u00e0 b\u1ea1n c\u1ea7n ph\u1ea3i c\u00f3 h\u1ec7 th\u1ed1ng giao m\u1ee5c ti\u00eau, \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean bao g\u1ed3m c\u1ea3 nh\u00e2n vi\u00ean ki\u00eam nhi\u1ec7m.<\/p>\n\n\n\n<p>B\u1ea1n s\u1ebd th\u1ea5y th\u00edch ch\u1ee9c n\u0103ng giao m\u1ee5c ti\u00eau ngo\u00e0i b\u1ed9 ph\u1eadn c\u1ee7a KeeView. B\u1ea1n c\u00f3 th\u1ec3 giao m\u1ee5c ti\u00eau <strong>tr\u1ef1c ti\u1ebfp<\/strong> ho\u1eb7c <strong>gi\u00e1n ti\u1ebfp<\/strong> cho nh\u00e2n vi\u00ean ki\u00eam nhi\u1ec7m, v\u00ed d\u1ee5 nh\u01b0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tr\u01b0\u1edfng ph\u00f2ng Marketing c\u00f3 tr\u00e1ch nhi\u1ec7m gi\u00e1n ti\u1ebfp v\u1edbi KPI doanh thu c\u1ee7a ph\u00f2ng Kinh doanh. Tr\u00e1ch nhi\u1ec7m gi\u00e1n ti\u1ebfp l\u00e0 m\u1eb7c d\u1ee5 tr\u01b0\u1edfng ph\u00f2ng Marketing kh\u00f4ng ph\u1ea3i l\u00e0 ng\u01b0\u1eddi tr\u1ef1c ti\u1ebfp t\u1ea1o ra doanh thu nh\u01b0 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, nh\u01b0ng k\u1ebft qu\u1ea3 kinh doanh c\u1ee7a ph\u00f2ng Kinh doanh \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 h\u1ed7 tr\u1ee3 c\u1ee7a tr\u01b0\u1edfng ph\u00f2ng Marketing v\u1edbi ph\u00f2ng Kinh doanh.<\/li>\n\n\n\n<li>Th\u1eadm ch\u00ed, b\u1ea1n c\u00f3 th\u1ec3 giao m\u1ee5c ti\u00eau KPI doanh thu tr\u1ef1c ti\u1ebfp cho tr\u01b0\u1edfng ph\u00f2ng Marketing cho c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng \u0111\u1eb7c th\u00f9. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y tr\u01b0\u1edfng ph\u00f2ng Marketing c\u0169ng ph\u1ea3i \u0111i b\u00e1n h\u00e0ng t\u1ea1o doanh thu nh\u01b0 m\u1ed9t nh\u00e2n vi\u00ean kinh doanh, m\u1eb7c d\u00f9 tr\u01b0\u1edfng ph\u00f2ng Marketing kh\u00f4ng tr\u1ef1c thu\u1ed9c ph\u00f2ng Kinh doanh.<\/li>\n<\/ul>\n\n\n\n<p>KeeView c\u00f3 c\u01a1 ch\u1ebf giao m\u1ee5c ti\u00eau linh ho\u1ea1t, gi\u00fap b\u1ea1n thi\u1ebft l\u1eadp h\u1ec7 th\u1ed1ng KPI theo c\u00e1ch c\u1ee7a b\u1ea1n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">T\u00f9y bi\u1ebfn c\u00f4ng th\u1ee9c t\u00ednh hi\u1ec7u su\u1ea5t<\/h2>\n\n\n\n<p>Th\u00f4ng th\u01b0\u1eddng khi t\u00ednh hi\u1ec7u su\u1ea5t KPI, ng\u01b0\u1eddi ta th\u01b0\u1eddng s\u1eed d\u1ee5ng c\u00f4ng th\u1ee9c:<\/p>\n\n\n\n<p><strong>Hi\u1ec7u su\u1ea5t = K\u1ebft qu\u1ea3 \/ M\u1ee5c ti\u00eau x 100%<\/strong><\/p>\n\n\n\n<p>C\u00e1ch t\u00ednh \u0111\u01a1n gi\u1ea3n n\u00e0y gi\u00fap b\u1ea1n bi\u1ebft \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t b\u00e1n h\u00e0ng th\u00f4ng qua KPI doanh thu c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean kinh doanh l\u00e0 bao nhi\u00eau. Ch\u1ec9 c\u1ea7n l\u1ea5y doanh thu b\u00e1n \u0111\u01b0\u1ee3c chia cho m\u1ee5c ti\u00eau doanh thu.<\/p>\n\n\n\n<p>\u0110\u1ed1i v\u1edbi KPI \u201cS\u1ed1 l\u1ea7n vi ph\u1ea1m quy \u0111\u1ecbnh\u201d th\u00ec c\u00f3 c\u00e1ch t\u00ednh th\u1ea5p l\u00e0 t\u1ed1t, t\u1ee9c l\u00e0 k\u1ebft qu\u1ea3 c\u00e0ng th\u1ea5p th\u00ec hi\u1ec7u su\u1ea5t c\u00e0ng cao. Tuy nhi\u00ean c\u00f4ng th\u1ee9c tr\u00ean kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u01b0\u1ee3c n\u1ebfu m\u1ee5c ti\u00eau m\u00e0 b\u1eb1ng 0.&nbsp; B\u1ea1n kh\u00f4ng th\u1ec3 l\u1ea5y k\u1ebft qu\u1ea3 chia cho 0.<\/p>\n\n\n\n<p>V\u00ec v\u1eady b\u1ea1n c\u1ea7n c\u00f3 ph\u1ea7n m\u1ec1m c\u00f3 kh\u1ea3 n\u0103ng cung c\u1ea5p cho b\u1ea1n c\u00e1ch x\u00e2y d\u1ef1ng c\u00f4ng th\u1ee9c t\u00ednh hi\u1ec7u su\u1ea5t linh ho\u1ea1t ph\u00f9 h\u1ee3p v\u1edbi y\u00eau c\u1ea7u c\u1ee7a b\u1ea1n.<\/p>\n\n\n\n<p>KeeView l\u00e0 m\u1ed9t trong v\u00e0i ph\u1ea7n m\u1ec1m tr\u00ean th\u1ebf gi\u1edbi cung c\u1ea5p ch\u1ee9c n\u0103ng t\u00f9y bi\u1ebfn c\u00f4ng th\u1ee9c t\u00ednh hi\u1ec7u su\u1ea5t. B\u1ea1n c\u00f3 th\u1ec3 t\u1ef1 x\u00e2y d\u1ef1ng c\u00f4ng th\u1ee9c t\u00ednh hi\u1ec7u su\u1ea5t cho t\u1eebng KPI m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u1ebfn s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a nh\u00e0 cung c\u1ea5p.<\/p>\n\n\n\n<p>\u0110\u1ec3 tr\u1ea3i nghi\u1ec7m c\u00e1c t\u00ednh n\u0103ng c\u1ee7a KeeView, b\u1ea1n vui l\u00f2ng \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng mi\u1ec5n ph\u00ed ho\u1eb7c l\u00e0m c\u00e1c b\u00e0i h\u01b0\u1edbng d\u1eabn th\u1ef1c h\u00e0nh tutorial.<\/p>\n\n\n\n<p><strong><em>Tr\u00e2m Anh<\/em><\/strong><\/p>\n\n\n\n<p>B\u00e0i vi\u1ebft c\u00f3 b\u1ea3n quy\u1ec1n c\u1ee7a KeeView, xin vui l\u00f2ng ghi r\u00f5 ngu\u1ed3n&nbsp;<a href=\"https:\/\/home.keeview.com\/\">www.KeeView.com<\/a>&nbsp;khi tr\u00edch d\u1eabn ho\u1eb7c \u0111\u0103ng l\u1ea1i.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BSC l\u00e0 m\u1ed9t kh\u00e1i ni\u1ec7m t\u01b0\u01a1ng \u0111\u1ed1i d\u1ec5 hi\u1ec3u, nh\u01b0ng l\u1ea1i r\u1ea5t kh\u00f3 \u00e1p d\u1ee5ng trong th\u1ef1c t\u1ebf. M\u1ed9t trong c\u00e1c l\u00fd do \u1ea3nh h\u01b0\u1edfng t\u1edbi s\u1ef1 th\u1ea5t b\u1ea1i c\u1ee7a c\u00e1c d\u1ef1 \u00e1n BSC l\u00e0 thi\u1ebfu c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 tri\u1ec3n khai BSC. V\u1edbi KeeView, b\u1ea1n c\u00f3 th\u1ec3 tri\u1ec3n khai \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng BSC t\u1eeb [&#8230;]\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-548","post","type-post","status-publish","format-standard","hentry","category-quan-tri-muc-tieu"],"_links":{"self":[{"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/posts\/548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/comments?post=548"}],"version-history":[{"count":1,"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/posts\/548\/revisions"}],"predecessor-version":[{"id":549,"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/posts\/548\/revisions\/549"}],"wp:attachment":[{"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/media?parent=548"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/categories?post=548"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/home.keeview.com\/kv\/wp-json\/wp\/v2\/tags?post=548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}